THANK YOU FOR SHOPPING WITH US HERE AT JRKGRNDS. WE APPRECIATE YOUR SUPPORT.
ALL ITEMS WILL BE FULFILLED IN A TIMELY MANNER. YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER WHEN YOUR ORDER HAS BEEN FULFILLED. PLEASE ENSURE THAT ALL OF THE INFORMATION PUT INTO THE CHECKOUT PROCESS IS CORRECT. THIS ALLOWS US TO HAVE AN ACCURATE SHIPPING LABEL & AVOID ANY CONFUSION SO THAT YOU CAN RECEIVE YOUR ORDER AS SOON AS POSSIBLE.
SHIPPING:
PLEASE MAKE SURE TO PAY ATTENTION TO SHIPPING DETAILS TO KNOW WHETHER AN ITEM IS PRE-MADE OR PRE-ORDER. ALL ITEMS ARE USUALLY PRE-MADE, BUT WE ADVISE YOU TO DOUBLE CHECK BY CHECKING PRODUCT DESCRIPTIONS.
PRE-MADE ITEMS ARE PROCESSED WITHIN 2 - 5 BUSINESS DAYS. FOR PRE-ORDER ITEMS WE KINDLY ASK FOR 3 - 5 WEEKS FOR PROCESSING & SHIPMENT, THANK YOU FOR YOUR PATIENCE.
RETURNS:
NO REFUNDS OR RETURNS ARE PERMITTED. JRKGRNDS IS NOT LIABLE FOR ANY PRODUCTS DAMAGED OR LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE SHIPPING CARRIER TO FILE A CLAIM.